Welcome to the new Bose.ae

Bose® Product Limited Warranty

What is covered

All parts defective in material and workmanship. This Limited Warranty does not cover a defect that has resulted from improper or unreasonable use or maintenance, accident, excess moisture, improper packing, lightning, power surges, insect infestation or unauthorized tampering,
alteration or modification.

Limitation on Liability

WHERE PERMITTED, THE PROVISIONS OF THIS LIMITED WARRANTY ARE IN LIEU OF ANY OTHER WRITTEN WARRANTY, WHETHER EXPRESS OR IMPLIED, WRITTEN OR ORAL, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Notwithstanding the above, where applicable, if you qualify as a "consumer" under the Magnuson-Moss Warranty Act, then you may be entitled to any implied warranties allowed by law for the period of the express Limited Warranty as set forth below. Some states do not allow limitations on how long an implied Limited Warranty lasts, so the above limitation may not apply to you.

For how long

The Bose® Limited Warranty lasts one year from the purchase date for  electronic products, systems, and powered speaker components, and five years for speaker components that are not self-powered (amplified). Integrated, stereo, and home theater systems have a one-year Limited
Warranty. Additionally, the 131™ marine speakers have a three-year Limited Warranty. Powered component speakers have a one-year Limited Warranty term for the electronics and five years for the speakers. The Headset X has a five-year Limited Warranty, excluding the ear cushions,
which have a six-month Limited Warranty. The QuietComfort™ 2 headphones have a one-year Limited Warranty. The Bose Around-Ear™ headphones have a one-year warranty. For the Limited Warranty on professional products, please refer to your Owner’s Guide for details.  

What we will do

We will, at our sole option, repair or replace any defective parts within a reasonable period of time and free of charge.

What we will not do

Pay shipping or transportation charges from you to us.

What you must do to obtain Limited Warranty service

  • Return product personally, with proof of purchase from an authorized Bose® dealer, to your authorized Bose dealer, or
  • Return product personally, with proof of purchase from an authorized Bose dealer, to the nearest Bose Service Agency, or
  • Return product, with proof of purchase from an authorized Bose dealer, directly to the Bose organization in your country. If you elect to return the product directly to a Bose organization:
  • a. Contact the Bose organization in your country for specific return and shipping instructions.
  • b. Properly pack the product in the original carton for shipping. If you need a new carton, contact the Bose organization in your country for a new carton, available at a nominal charge.
  • c. Label and ship, freight prepaid, to the address provided by the Bose organization in your country.
  • d. Place any necessary return authorization numbers prominently on the outside of the carton.

Exclusive Remedy

This Limited Warranty is fully transferable provided that the current owner furnishes the original proof of purchase from an authorized Bose dealer. THE MAXIMUM LIABILITY OF BOSE SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID BY YOU FOR THE PRODUCT. IN NO EVENT SHALL BOSE BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES. Some
places do not allow limitations on the exclusion or limitation of relief, special, incidental, consequential or indirect damages, or the limitation of liability to specified amounts, so the above limitations or exclusions may not apply to you.  

Other conditions

This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from country to country or state to state. This Limited Warranty is void if the label bearing the serial number has been removed or defaced.