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Remote troubleshooting

Applies to:

What kind of battery should I use for my remote?

  • You can use either a CR2032 or a DL2032 battery

What would cause my remote to suddenly stop controlling my iPhone® or iPod®?

  • Make sure the iPhone® or iPod® is firmly seated in the dock
  • The remote battery may need to be replaced. Replace with a CR2032 or DL2032 battery